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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The TRUE LOVE TLH56512 dog harness in XL Black offers a lightweight, step-in design built for everyday comfort and practical control. With aviation aluminum fittings on the neck strap, this harness goes on quickly without pulling it over the dog's head, making mornings smoother and walks more enjoyable. A high density nylon webbing used with 3M reflective detailing boosts visibility in low light, while soft padding at the chest and belly enhances comfort during longer wear.
To choose the right size, measure your dog's chest at the indicated line on the product label. The recommended chest size is typically about 2 inches smaller than the label’s chest size, giving room for adjustment. If your dog's chest is near the maximum measurement for a size, selecting the next size may be prudent.
Constructed from durable high density nylon webbing with breathable padding and reflective accents, the harness is designed for repeated use. For best results, inspect the fittings and clean with a damp cloth as needed to maintain shine and softness.
Q: What sizes does the TRUE LOVE TLH56512 harness come in?
A: XL is the listed size; measure the chest at the indicated line. The recommended chest size is about 2 inches smaller than the label size; choose the next size if near the maximum.
Q: How do the dual attachment points improve control?
A: Two attachment points provide back or underbelly options for versatile control during walks and training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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