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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
TrueBlue Grapefruit & Chamomile Deodorizing Dog Shampoo offers a thorough cleanse that leaves your dog smelling fresh while remaining gentle on skin and eyes. The formula is designed to rinse clean and avoid harsh residues, so bath time can feel calm and manageable for you and your pet. The combination of a citrusy aroma from Organic Grapefruit and the soft notes of Chamomile provides a pleasant bath experience without overwhelming scents.
Developed with veterinary insight and botanist expertise, this shampoo blends nature and science to deliver a dependable grooming solution. It is crafted to be toxin-free and environmentally mindful, aligning with TrueBlue’s mission to create products that balance effectiveness with care for the planet. You’ll find it free from detergents, alcohol, parabens, and phosphates, helping to protect your dog’s coat and skin during cleansing.
In real-world use, many pet parents notice a refreshed scent that lingers after washing, along with a coat that feels softer and more manageable to the touch. This makes TrueBlue a versatile choice for both professional groomers and home routines, offering a spa-like experience in your own bathroom while staying mindful of environmental impact.
To reassure shoppers, TrueBlue collaborated with university veterinarian experts to carefully select botanicals that balance cleansing power with coat care. The result is a formula aimed at being effective and safe, with an emphasis on natural ingredients that harmonize with everyday grooming needs and routine maintenance.
The Organic Grapefruit component cleanses without stripping beneficial oils, while Organic Chamomile contributes a gentle sheen and a calm, pleasant fragrance. The overall blend centers on botanicals chosen for their compatibility with skin and fur, supporting a balanced cleansing experience that’s easy on the environment.
With regular use, you may experience cleaner, softer fur and a fresh, lasting aroma. Results can vary by dog, but the formula is designed to be gentle, easy to rinse, and suitable for routine care, helping to simplify bath day and support a positive grooming routine.
Q: Is TrueBlue Grapefruit & Chamomile Deodorizing Dog Shampoo tearless?
A: The formula is designed to be tearless and gentle around the eyes, while delivering a deodorizing cleanse.
Q: Is this cruelty-free and made in the USA?
A: Yes, it’s cruelty-free and made in the USA, using organic grapefruit and chamomile with no detergents.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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