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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Trumoon Retractable Cat Teaser Wand, a thoughtfully designed interactive toy built to engage indoor cats with the thrill of the hunt. The long reach encourages your feline friend to extend their focus and activity across the room while you stay comfortably planted on the sofa or at your desk. The non-slip, easy-to-grip handle is crafted for relaxed, confident play sessions, and the feathered distractions feel light and fluttery, inviting gentle swats and bursts of pouncing energy.
Attach the fluttering feathers or the bird doll and guide the lure with smooth, intentional motions. Watch your cat tilt their head, stalk, and spring as the feather twirls and the bird doll sways. The adjustable wand lets you vary distance and angle, turning each session into a dynamic, immersive experience without you needing to move around the room.
Slotted into your evening routine, a quick burst of play can help your cat burn energy and reset after a busy day. The long reach lets you keep a safe distance while your cat explores different angles and pounces from the couch or chair. Swap in new lures for variety, extending the toy’s appeal over weeks of use.
Inspect the wand before each session and replace worn lures as needed. Use positive cues to encourage calm, enjoyable play, and supervise interactions with feathers and bells to ensure safe, fun experiences for you and your cat.
Q: Is the Trumoon retractable wand suitable for all cat sizes?
A: The wand offers adjustable length and sturdy build for most indoor cats; supervise play and discontinue if your cat shows signs of distress.
Q: What’s included in the package?
A: One retractable wand, one teaser wand, one cotton stuffed bird, and three feather replacement toys with bells.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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