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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
TRURANCH Collagen Rolls are 6-inch chews crafted for dogs who crave real beef flavor and a satisfying, durable chew. Each roll is built around real beef as the primary ingredient and is available in two tasty options: peanut butter or chicken. The formulation is free from dairy, soy, and corn, making it a friendly choice for dogs with common dietary sensitivities.
Designed to be a rawhide alternative, these rolls pair a chewy, dense texture with a savory aroma that dogs love. The blend includes beef gelatin, a natural source of collagen, which contributes to a multi-layered profile that pet owners often notice during daily use.
Each bag includes four 6-inch rolls, and the product is positioned as a practical, long-lasting treat that fits into everyday routines. While benefits are described based on the product formulation, results can vary by dog and usage. Always supervise chewing and adjust portions to individual needs. Store in a cool, dry place to preserve freshness and flavor.
Whether you are reinforcing training, rewarding good behavior, or simply enriching your dog’s daily chew time, these TRURANCH Collagen Rolls offer a flavorful option that doubles as a wellness-inspired treat without promising specific outcomes.
Q: What flavors do TRURANCH Collagen Rolls come in?
A: Real peanut butter or chicken flavors provide variety while remaining dairy, soy, and corn-free.
Q: Are TRURANCH Collagen Rolls a rawhide alternative?
A: Yes. The 6-inch, dense chew uses beef gelatin as a natural collagen source for long-lasting enjoyment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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