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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Tuanse 4 Pack Ultra Soft Bed Mats, a versatile set designed for small animals. Each mat is crafted in plush coral velvet, delivering a warm, inviting feel that pets can curl up against in crates, carriers, or cozy corners. The four mats come in distinct prints, offering ready replacements or shareable options for fellow pet lovers. Sized at about 75 x 55 cm (30.3 x 21.7 inches), they provide ample space for tiny companions to settle in for rest or a post-adventure pause.
Beyond basic comfort, these mats invite practical, everyday use—quiet cuddle moments, a warm kennel during travel, or a familiar rest spot after outdoor adventures. The washable fabric supports easy upkeep, helping you maintain a tidy, inviting space for your small pets.
Imagine a rabbit snuggling into the plush pile after a playful nibble, or a guinea pig nestling in the paw-patterned warmth during a car ride. Their lightweight design makes it simple to move from crate to car, or to a friend’s home for a familiar bed while away from home.
Q: What small animals is this bed mat suitable for?
A: Ideal for rabbits, chinchillas, guinea pigs, hamsters, and similar small pets; compatible with crates and carriers.
Q: How big are the mats and how many are included?
A: Each mat is about 75 x 55 cm (30.3 x 21.7 inches); the pack includes four mats in different patterns.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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