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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the TUG Oval 360° Tangle-Free Retractable Dog Leash with Integrated Waste Bag Dispenser in a soft cream finish. This thoughtfully designed combo pairs a long-range retractable leash with a convenient bag dispenser, keeping your walks streamlined and enjoyable from morning strolls to sunset meanders.
The 16 ft tape leash offers smooth, adjustable tension, while the 360 degree tangle-free movement helps you keep up even as your dog circles, explores, or dashes along your side. The leash is built for dogs under 110 lbs, making it a sturdy choice for mid to larger breeds while remaining manageable for daily use.
Designed for busy days, the built-in bag holder keeps you prepared without an extra accessory. It accepts loose bags and holds two standard bags, so you can restock mid-walk without fumbling for supplies. The absence of a bulky, noisy module helps maintain a clean, uncluttered handhold.
With a cream finish that looks smart on any leash setup, the TUG Oval is designed to be a practical everyday tool. The combination of a secure, easy grip and a responsive locking mechanism supports calm, confident outings, whether you’re navigating crowded sidewalks or quiet park paths. Keep expectations realistic and enjoy the possibility of smoother, more organized walks with a leash that aligns with your routine.
Q: What is the leash length and suitable weight range?
A: The leash extends to 16 feet and is designed for dogs under 110 lbs; not recommended for chewing.
Q: What comes with the integrated bag dispenser?
A: The dispenser holds two standard bags; bags are not included and it uses loose bags rather than rolls.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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