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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Tyenaza's Remote Control Cat Toy, an engaging electronic rat designed to spark natural chase instincts while you relax on the sofa. The gray finish blends with home décor, and the toy delivers lively, responsive motion that cats intuitively respond to in indoor spaces.
Crafted from durable ABS with a flocked finish, the toy feels realistic in paw and look. A soft rubber tail and a rotating wheel deliver tactile feedback as the model zips across smooth floors. It offers two directions, allowing forward and backward movement to keep play fresh and unpredictable.
Batteries are not included: mice require 3 x AAA and the remote requires 2 x AA. This keeps options open for your preferred battery brands.
The flocking adds a lifelike texture that cats often respond to with quick sprints and playful pounces. The wheel and flexible rubber tail provide tangible movement cues that make the chase feel dynamic, which can help maintain a curious, active mood during indoor play.
For best results, use on clean, smooth floors and set clear expectations for your cat as the remote begins. The toy can be controlled directly or left to run in a pattern while you watch from a comfortable spot. Realistic pacing and motion can spark curiosity and sustained engagement without overstimulation.
Supervise younger pets and avoid stairs or edges during play. Wipe the surface as needed and replace batteries when performance shows signs of slowing. This keeps playtime steady and enjoyable without interruptions.
Note: The toy is designed for indoor use and may not perform on carpet. As with any electronic pet toy, observe your cat's response and adjust play to fit your home environment.
Q: Is this toy safe for indoor use?
A: Yes, it's designed for indoor use with soft materials; supervise pets around electronics.
Q: What batteries does it require and are they included?
A: Mice toy uses 3 x AAA, remote uses 2 x AA; batteries not included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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