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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for the smallest companions, TZBEINN's Soft Small Dog Cone Collar Alternative blends a gentle Elizabethan silhouette with a plush, everyday wear feel. Instead of a rigid cone, this neck pillow wraps softly around the neck, creating a barrier that helps limit licking and rubbing while your pup rests. The fabric feels snug and flexible, supporting calmer moments on the bed or couch and helping your dog breathe more easily in a familiar space. This thoughtful design aims to make recovery or gentle care moments less stressful for both pet and owner.
The outer layer is crafted to be waterproof and windproof, helping maintain a stable microclimate inside the cone. An EVA lining adds a soft, cushioned touch against the neck, making it kinder to wear during long rests. Collectively, these materials strive to provide a comfortable, practical alternative to traditional hard cones without making promises about outcomes.
With thoughtful materials and a focus on comfort, this TZBEINN cone option is designed to support your small dog's routine while staying mindful of daily living. While it may help reduce licking and promote a calmer resting environment, benefits can vary by dog. Consider it as a potential aid within your routine, used with patience and gentle encouragement.
Q: What size options are available and how should I choose the right one?
A: Small (S) fits neck girth 6.3-9.45 inches with a 5.12 inch depth; if neck depth exceeds 3.94 inches, choose the next size and consult the size chart.
Q: How does the anti-escape feature work and is it reliable?
A: A tightening button drawstring can be locked by inserting the button into the hole for a secure fit, reducing escape attempts while your dog adapts.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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