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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the UGNEL 2 piece grooming kit designed to support everyday care for dogs, cats, and even horses. The set blends a double sided deshedding brush with a separate bath brush that features a comfortable ring handle. This 3 in 1 approach helps you address shedding, detangling, and coat care in one session, making routines smoother for both pets and their people.
The pin brush uses stainless steel pins with an air cushioned base to massage the skin and support gentle circulation without snagging. The nylon brush helps distribute shampoo and enhances coat luster for a healthy looking finish after grooming.
Both tools are crafted from pet friendly materials. The set uses food grade silicone and TPR rubber to deliver a gentle touch that holds up to frequent grooming tasks.
In addition to dogs and cats, the kit suits horses with mane and tail care components designed for detangling and smooth grooming between rides.
UGNEL backs this set with a 2 year warranty and reliable support. If you have questions, a friendly team is ready to help you get the most from your grooming tools.
Designed with pet owners in mind, this kit aims to make grooming simpler, more pleasant, and more efficient. It invites you to imagine quicker brushing, calmer bath times, and more time enjoying your pet's bond — opportunities to improve routine care, not guarantees of results.
Q: What is included in the 2PCS Pet Grooming Tools set?
A: The set includes a double sided pin and nylon brush plus a bath brush with an adjustable ring handle.
Q: Are these brushes suitable for frequent use and what materials do they use?
A: The tools use food grade silicone and TPR materials for gentle, durable grooming and a comfortable grip for daily use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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