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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Unicorn Catcher Guinea Pig Hideout is designed to feel like a private den your little companion can retreat to after playtime. Plush interior meets a stable silhouette, creating a warm, inviting spot that supports calm moments and peaceful naps without taking up too much cage space.
Careful material choices and practical design come together to deliver everyday comfort with pet-friendly practicality. The result is a shelter that feels soft to the touch, while staying sturdy enough to hold its shape through busy days and gentle use.
Picture a quiet corner on a busy cage day: your guinea pig drifts into the plush interior, listening to the soft rustle of fabric as light fades to a soothing calm. If you have two small pets, they can share the space while still maintaining individual zones for resting. Always measure your cage space to ensure a comfortable fit and easy entry for your pets.
For ongoing use, place the hideout in a quiet, draft-free area of the cage and pair it with other Unicorn Catcher accessories to create a snug habitat zone. Gentle care and simple machine washing help keep the spot inviting over time.
Q: Is this hideout suitable for adult guinea pigs?
A: Yes. Its 18 x 11 x 5.9 in dimensions fit adult guinea pigs and many small pets.
Q: How do I clean and maintain the hideout?
A: It is machine washable; wash with similar colors and air dry to preserve softness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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