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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the UPETTOOLS Aquarium Gravel Cleaner, a versatile electric cleaning system designed for both freshwater and saltwater tanks. It combines six essential tasks in one unit: water changing, sand washing, debris removal, filtration, water showering, and precise flow control. With this tool on hand, routine maintenance becomes quicker and less disruptive, letting you focus on enjoying a healthy aquatic environment.
Experience a compact, all-in-one solution that handles the core tasks your tank needs. The cleaner supports:
The unit is powered by a 110V/28W high‑torque motor delivering up to 1700 liters per hour. In optimal conditions it can drain a large tank efficiently, and the adjustable valve lets you tailor the suction to your needs—protecting delicate components while promoting thorough cleaning.
The telescopic tube extends from 23.6 inches to 37.7 inches, accommodating water depths from about 13.7 inches to 47.2 inches. Its ergonomic design keeps operation comfortable, and a secure lock ensures the tube stays in place during use.
UPETTOOLS backs this cleaner with a 3‑year warranty against manufacturing defects. A professional technical team provides 24/7 assistance, with responses typically within 24 hours, helping you resolve questions quickly and keep your aquarium running smoothly.
Q: Is the UPETTOOLS Aquarium Gravel Cleaner suitable for both freshwater and saltwater tanks?
A: Yes. It’s designed to work in both freshwater and saltwater setups, supporting routine cleaning and water changes.
Q: What warranty and support does UPETTOOLS provide?
A: A 3-year warranty on manufacturing defects, with 24/7 professional support and responses typically within 24 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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