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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for dogs that love to chew, tug, and explore with their senses, UPSKY’s rope toys blend sturdy construction with a soft, comforting chew. Made from 100% natural washable cotton and free from odors and chemical dyes, these toys offer a clean, inviting feel that can make daily play feel more engaging for your pet. While no toy is truly indestructible, the material choice and thoughtful weave are aimed at delivering dependable, long-lasting entertainment that pet owners can feel good about.
Key to the UPSKY rope toy is the choice of material. The 100% natural washable cotton is gentle on teeth and gums while remaining durable enough for regular gnawing sessions. The absence of chemical dyes and odors helps keep playtime pleasant for both dog and owner, with a simple, everyday-clean texture that’s easy to keep fresh between adventures.
The tightly woven twists and strong knots are engineered to withstand enthusiastic bites and dynamic tug games. This rope toy targets medium to large dogs and is positioned as a tougher option relative to typical ropes, offering enhanced resilience for daily use. Remember, even sturdy toys should be used under supervision, especially with very aggressive chewers, and inspected regularly for wear.
Note: Benefits described reflect possible outcomes from interactive play and materials. These are not medical claims and results may vary by dog.
Use the rope for a variety of activities—tug of war, fetch, and training drills—to create hours of enrichment. Indoor or outdoor sessions can become routine moments of shared enjoyment, helping your dog stay mentally and physically engaged while you build a stronger companionship.
For best results, inspect the toy for loose threads or thinning knots and replace if the structure starts to fail. Supervision is advised during play, especially with strong chewers, to ensure safe, enjoyable moments for you and your dog.
Q: Is the UPSKY Dog Rope Toy suitable for aggressive chewers?
A: Yes, it's designed for medium to large dogs and tougher bites, but supervision is advised.
Q: How do I clean and maintain the UPSKY dog rope toy?
A: The toy is made from natural washable cotton; hand-wash or machine wash gentle cycle, air dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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