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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for homes with big and small pets alike, this 40 by 22 inches silicone mat creates a dedicated dining zone that stays clean and organized. Crafted from high‑quality silicone, it naturally resists water and oil, so drips and accidents wipe away in seconds. The mat's flexible yet sturdy surface feels comfortable under bowls, and the raised edge acts as a shallow reservoir to catch spills before they reach your floor.
In busy kitchens or mudrooms, the mat keeps feeding zones neat even when bowls are bumped or pulled. It’s handy for households with multiple pets sharing bowls, or for meals that involve gravy, sauces, or watery drinks. The raised edge catches splashes while the smooth silicone surface remains gentle on paws and bowls, making mealtimes more predictable and less messy.
URMONA designs pet accessories that blend practicality with everyday care. This mat’s silicone construction provides waterproof protection, a slip-resistant feel, and easy maintenance, turning meal times into a calmer, cleaner routine for you and your pets. While results vary by household, the possibilities include fewer floor stains, easier cleanup, and a tidier feeding area.
Q: What surfaces is the URMONA Large Dog Food Mat suitable for?
A: Its waterproof silicone design works on tile, wood, and concrete floors, protecting against spills and stains.
Q: How do I clean the URMONA dog food mat?
A: Rinse with water, wipe away residue, and air-dry in a cool place for quick maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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