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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
For households with pets, keeping carpets free from claw marks and wear is a common challenge. The Uross Carpet Protector for Pets offers a practical, long-lasting solution: a sturdy guard fashioned from recyclable PVC plastic. At 0.07 inches thick, it balances durability with flexibility, ready to bend to fit your doorway without feeling bulky. The protector measures 43.3 inches in length and 14.96 inches in width, giving you broad coverage at a doorway threshold. It fits standard door widths from about 27.5 inches to 35.98 inches, so please measure your door before purchasing to ensure a snug fit. Delivered rolled for portability, you’ll want to flatten it before first use for a smooth, even surface.
The widened design is the standout feature: you can trim the protector into any shape, or create single-sided or double-sided wings to match your space. This flexibility lets you tailor edge coverage and pet traffic patterns without replacing the whole mat. A textured surface provides a non-slip surface, while a rugged backing helps keep the pad stationary on carpeted floors so it stays where you want it most.
Imagine an active doorway where cats dash through without leaving claw marks on the carpet. In high-traffic homes, this protector can act as a consistent barrier at entryways, hallways, or under doors that see frequent movement. The combination of length, width, and cut-to-fit capability helps you adapt quickly—move it to a new doorway if you rearrange a room, or trim edges to cover awkward gaps. The rolled packaging aids transport and storage, and once flattened, the surface remains relatively smooth for both pets and foot traffic.
Before first use, unroll and lay flat as instructed in the manual to ensure a flat surface. Position the protector across the door threshold, align with door width, and let the textured surface face upward for best grip. When not in use, roll it up again for compact storage.
Q: Will this fit my door?
A: It fits door widths from 27.5 to 35.98 inches; measure your door before buying.
Q: Can I customize the size by trimming?
A: Yes, it can be cut into any shape or wings to match your doorway.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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