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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for small and medium dogs, the V.PET.B.R Winter Coat blends warmth, weather protection, and everyday practicality in a single piece. The 2-in-1 design includes a padded fleece jacket with a built-in cross-over harness, so you can suit up quickly for chilly walks. To choose the best size, please measure your dog's chest girth and back length, and consider weight as a guide. If you are between sizes, opting for the larger one tends to offer a comfortable, unrestricted fit for movement and layering over other gear.
The coat uses a soft fleece lining that creates a cozy interior without adding bulk. The outer fabric is thick enough to withstand wind, and the weather-resistant finish helps keep fur drier during light rain or snow. Many dogs enjoy the way it feels against the skin on cold mornings, and the overall effect is a comfortable, more confident walk in wintry conditions.
The 2-in-1 design eliminates the need for a separate harness. The cross-over harness design distributes tension away from the neck and chest while a sturdy D-ring supports everyday leash use; reflective strips along the harness improve visibility at night or in low light.
The back zipper provides a straightforward way to dress your dog, with upgraded locking zippers that stay secure during active moments. A fabric layer beneath the zipper protects your pet's fur and skin from snagging while you zip up. Fit guidance emphasizes chest girth and back length, and, when in doubt, sizing up can help ensure freedom of movement and comfortable layering.
V.PET.B.R aims to deliver high-quality products and a positive shopping experience. If you have any questions or concerns, reach out by email and we will work with you to resolve them.
Q: Is this coat suitable for small and medium dogs?
A: Yes, designed for small to medium breeds; measure chest girth and back length, and size up if between sizes for a comfortable fit.
Q: Does it include a built-in harness?
A: Yes, the coat includes a built-in cross-over harness and reflective strips for visibility at night.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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