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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The VANKEAN Dog Crate Pad Bed Mat Reversible Cool & Warm is designed to become a pet’s favorite lounge, whether inside a crate, in a car, or sprawled in a quiet corner at home. Its rectangular open-mat design gives pets room to stretch, curl, or drift into a peaceful nap.
One side features a breathable grey canvas that stays cool in warmer weather and blends with many interiors. The reversible design invites a second surface that provides a warmer, cushioned feel for cooler days and air-conditioned rooms alike, so you can switch with the seasons.
To accommodate different pets and crates, VANKEAN offers five sizes:
These dimensions are designed to support pets up to about 25/45/70/90/110 lbs respectively, making it suitable for small dogs, cats, and larger companions.
The traditional rectangle open-mat layout provides ample space for pets to sleep in a variety of positions, whether tucked into a crate, lined in a car seat, or placed in a living area for regular snoozing.
Maintenance is straightforward: the bed is machine washable and dryer-friendly, designed to stand up to daily use and occasional messes. It ships vacuum-packed and will inflate and settle over time, often within 48 hours. If the packaging shows signs of damage, consider replacing for safety and comfort.
Note: This pad emphasizes practical comfort and convenience. It is designed to offer a cozy, supportive resting space for pets and to fit a variety of locations without making guarantees about outcomes.
Q: Is this bed machine washable?
A: Yes, it is machine washable and dryer-friendly for easy cleanup.
Q: What sizes are available?
A: Five sizes—from Small to XX-Large—cover crates and roomy spaces; check the exact dimensions to fit your pet.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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