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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The VERZEY crate pad is crafted for Extral Small fits and wire crates, measuring roughly 22 inches by 13 inches. It’s ideal for tiny companions such as Maltese, Pomeranian, and Yorkshire Terrier, offering a snug, portable sleeping space whether you’re at home or on the go. The gray tone blends with most crates and home decors, providing a soft, inviting surface your pet can truly sink into.
Premium comfort meets practical care—the ultra-soft faux fur surface delivers a plush, comforting touch that many pets instinctively seek. The material is gentle against noses and paws, creating a cozy retreat where your pet can settle in after playtime or rattle-free rest. While not a medical claim, the surface may contribute to a relaxing environment for pets who show signs of anxiety when traveling or crate-bound.
Designed to fit standard 22x13 inch crates, this pad supports small breeds weighing up to about 12 pounds. Its versatile use extends beyond the crate: it can serve as a kennel bed, cage liner, dog pillow, or cushion in any room—indoors or outdoors—helping you create a familiar, homelike bed in multiple spaces and seasons.
The pad also features an anti-slip bottom to help keep it in place as your pet steps on or off, adding a layer of safety to daily use. To restore maximum fluff right after unboxing, give the pad a good shake and pat, then wash and dry before first use for an extra-soft result.
Customer care—VERZEY stands by its products. If you ever feel unsatisfied with the pad, reach out for assistance. The product ships sealed and can benefit from an initial fluffing once opened.
Q: Is this crate pad suitable for small dog breeds?
A: Yes. It’s designed for crates and dogs up to about 12 pounds.
Q: How do I wash and maintain the pad?
A: Machine wash on a moderate cycle; tumble dry low or air dry; reshape after washing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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