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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
VetBiotek BioHex Shampoo is a soap-free antiseptic cleanser designed for dogs, cats, and horses. It combines chlorhexidine and miconazole to support the control of bacteria and fungi on the skin, while MicroSilver BG adds a unique, sticky layer that helps extend antiseptic action between baths. Ceramide III works to reinforce the natural skin barrier, promoting a healthier-looking coat and more comfortable skin after washing.
Designed for regular grooming, BioHex is gentle enough for routine use and pairs well with other VetBiotek products—BioHex Wipes and BioHex Mousse—for a broader, cohesive care routine. While individual results vary, this shampoo offers a structured approach to managing common skin concerns during pet care, without making guarantees.
Pet guardians often observe improvements in areas affected by irritation and itching. The antiseptic blend supports cleanliness and may help address microbial activity in sensitive zones, while Ceramide III helps maintain moisture balance and skin resilience. Many households appreciate a soothing cleansing experience that fits into regular bath time without relying on harsh detergents.
BioHex fits neatly into a regular grooming routine. For enhanced benefits, consider pairing BioHex Shampoo with BioHex Wipes and BioHex Mousse to extend care between baths.
Q: What is VetBiotek BioHex Shampoo designed to help with for my pet?
A: It combines chlorhexidine, miconazole, and MicroSilver BG to support cleanliness and may help manage bacteria and yeast on dogs, cats, and horses, while supporting the skin barrier.
Q: How should I use VetBiotek BioHex Shampoo?
A: Wet the coat, apply shampoo, lather, and rinse thoroughly. For broader care, pair with BioHex Wipes and BioHex Mousse as part of your routine.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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