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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed to engage a dog's strongest sense—the nose—the Vextronic Snuffle Mat recreates a foraging journey that dogs instinctively crave. By tucking treats and kibble among soft fibers, the mat invites deliberate sniffing, exploration, and problem-solving. This kind of interactive play can channel curiosity into a calm, focused activity that naturally burns energy and may curb restless behaviors without ever feeling forceful.
Key features blend safety with practicality. The anti-slip bottom uses a glue-like texture to minimize shifting on hard floors, so pets can sniff and search with confidence. A side strap offers an extra layer of stability when you want to fix the mat to furniture legs, helping to prevent sliding and accidental tugging during play.
Crafted from a soft, safe polar fleece, the surface is gentle on the skin yet sturdy enough for daily use. The fabric is machine washable, making routine cleaning easy and keeping the sniffing environment hygienic for repeated sessions.
At 25 by 25 inches, this mat is a versatile fit for dogs of many sizes. It accommodates large, medium, and small breeds, and it’s broad enough to share with curious cats or other small pets like rabbits or hamsters in supervised play.
Across the mat are multiple food hiding areas where you can conceal bites, treats, or small pellets. The assortment of pockets and folds invites dogs to explore different paths to each reward, boosting confidence and bonding as you watch their problem-solving unfold.
Q: What size is the Vextronic Snuffle Mat and is it suitable for all breeds?
A: The mat measures 25 by 25 inches, designed for small to large dogs and other common pets.
Q: Does the Snuffle Mat help with anxiety or boredom?
A: It promotes sniffing and puzzle play, which may reduce restlessness when pets are left alone.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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