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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Vhen When Donut Bed is designed to feel like a warm, secure embrace. Its donut silhouette and raised edge invite pets to curl up, with the supportive rim guiding their head and neck into a natural resting position. This thoughtful design can help pets settle into naps more quickly and settle into calmer moments, especially for companions who feel unsettled during quiet hours.
The surface is covered in four-seasons luxury faux rabbit fur, soft to the touch, smooth against fur, and warm to the touch. It creates a cozy little world where pets can press into plush warmth after play, during morning routines, or after a lively walk, inviting relaxed, contented lounging.
Care and longevity are built in. The bed is machine washable for easy refreshes, and many customers notice the fur retains its softness after washing. Upon arrival, the bed may arrive vacuum-packed; gently pat and shake, then allow 1–2 days to regain its full fluffiness. Following care instructions helps preserve the bed’s shape and comfort over time.
Designed for small and medium dogs and cats, the donut bed fits a variety of living spaces—from cozy apartments to living rooms with active pups. Place it on hardwood, tile, or carpet where the anti-slip base can help keep the bed in place. The plush surface invites pets to choose a warm, secure nest for naps, snoozes, or relaxed lounging after meals.
This bed makes a thoughtful addition to any pet-friendly home and ships with care guidance to help you get the most from it. If you have questions about setup or use, customer support is available to assist. With its plush texture, stable base, and easy-care fabric, the Vhen When Donut Bed offers a soft, comforting retreat without demanding ongoing maintenance.
Q: What size is the Vhen When Donut Dog and Cat Bed?
A: This listing features a 23-inch bed designed for small and medium pets.
Q: How should I care for the bed to keep it looking its best?
A: Machine washable; after unpacking, fluff for 1–2 days to regain its shape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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