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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Vinsot 2-Pack Christmas dog balls—a pair of rechargeable, interactive toys designed to spark curiosity and energy in dogs of all sizes. Each ball features a playful bouncing action paired with a recording function that engages your dog’s senses, drawing interest with sounds and motion. The included plush covers—Santa Claus and Moose—are embroidered and printed, soft to the touch, and removable for easy washing after festive adventures.
The combination of recording playback and automatic bouncing creates a stimulating play experience. As the toy emits sounds, it nudges your dog to chase, pounce, and investigate, helping to burn energy and maintain focus during solo or cooperative play.
Built for versatility, these balls perform well on carpet, concrete, or outdoor surfaces. They invite interactive play at home, in the yard, or during festive gatherings, making them a flexible gift option for Christmas and New Year celebrations.
A hidden zipper design minimizes the risk of accidental choking, and each ball provides a textured surface for easy grasping. When play is done, switch to static mode for calm downtime. The plush covers are removable and washable for easy maintenance.
Turn the toy on, enter recording mode, and select bouncing or static mode as desired. Tap the ball lightly to trigger the bounce and seek your dog’s playful engagement.
Q: Is this toy set suitable for all dog sizes?
A: Yes. The set is suitable for small, medium, and large dogs, offering engaging, safe play features.
Q: How do the recording and bouncing functions work?
A: Power on, select mode, and tap lightly to bounce; sounds attract dogs to play and exercise.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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