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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Turn ordinary treat time into a scent-driven adventure with the VINTORA Snuffle Mat. Sized at 17" x 23", this non-slip mat invites dogs of all sizes to nose, search, and sniff their way through a rewarding enrichment activity. Built for everyday use, its soft polyester strips are gentle on noses and easy to clean, making it a practical addition to a healthy daily routine.
Designed to engage the senses, the mat supports foraging play and thoughtful sniffing, helping your dog stay mentally active without pressure. Whether you’re managing a high-energy puppy, an adult dog needing more stimulation, or a senior who benefits from gentle mind games, this mat offers a flexible enrichment solution you can tailor to your pet’s needs.
The mat’s open layout with 3.5 cm (1.4 inch) long fabric strips creates plenty of texture and hiding spaces for treats. It’s roomy enough for larger breeds while remaining approachable as a snuffle mat for small dogs or puppies, and even suitable for cats who enjoy scent-based puzzles. A stylish, low-profile aesthetic ensures it blends into home decor while delivering purposeful sniffing fun.
Constructed from OEKO-TEX certified 100% soft polyester, the snuffle mat is durable, lint-free, and gentle on noses. It’s designed for daily sniffing and can be washed in a machine or by hand, simplifying cleanup after enrichment activities. While sturdy, it is not intended for heavy chewing, so supervision is advised for strong chewers.
Beyond enrichment, the mat can slow down eating by turning mealtime into a scent-based puzzle. It complements other dog enrichment tools as a modern alternative to traditional feeders, helping introduce a calming, brain-boosting activity into your pet’s day without pressure or guarantees. For households with multiple pets, it provides a shared, interactive experience that supports mental engagement across ages and needs.
Q: What size is the VINTORA Snuffle Mat?
A: The mat measures 17 x 23 inches, suitable for dogs of all sizes.
Q: Is the mat washable and safe for daily use?
A: Yes. It uses OEKO-TEX certified polyester and is machine- or hand-washable for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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