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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Maintaining your small- to medium-sized dog's dental health can be a daily challenge. Virbac C.E.T. HEXtra Premium Dental Chews are designed for dogs in the 11 to 25 pound range and offer a practical, tasty way to support oral hygiene on days when brushing isn’t possible. The chews feature a single-layer beef rawhide base that is coated with an exclusive chlorhexidine solution. As your dog chews, the combination of texture and active coating works to disrupt bacteria and reduce the buildup of common dental debris, helping breath stay fresher between brush sessions.
On busy days, these chews provide a practical alternative to brushing, helping address day-to-day tartar development through routine chewing. They can be especially useful while traveling or during times when routine dental care is harder to maintain. With a flavor dogs tend to accept, many owners report easier acceptance during daily routines and a perceived improvement in breath over time when used as directed.
Always use as directed and monitor your dog’s response. If you have concerns about your pet’s dental health or if your dog has specific medical needs, consult your veterinarian. This product is designed to supplement a broader oral care plan that includes brushing, professional cleanings, and a healthy diet.
Q: What size of dog is this product designed for?
A: Designed for dogs weighing 11 to 25 pounds.
Q: How often should I give a HEXtra Premium chew?
A: Offer one chew daily as a supplemental dental aid; supervise during use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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