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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Virbac Epi-Otic Advanced Ear Cleanser for Dogs & Cats is a well-tolerated ear cleaner designed to support routine hygiene. The 8 oz bottle provides a gentle option to remove cellular debris and excess wax while helping to dry the ear canal. A touch of monosaccharides adds a soothing feel and helps limit microbial adhesion to the skin's surface. The product's neutral pH is chosen to minimize interference with other ear treatments. It is recommended for pets with chronic otitis externa, offering a practical option for ongoing ear care without overbearing formulations.
The cleanser blends a keratolytic approach with anti-adhesive ingredients and a neutral pH to support comfortable cleansing. Monosaccharides contribute a soothing feel and help reduce friction during cleaning, while the formula dries the ear canal and helps manage the moisture balance. Its low pH is designed to be compatible with other ear-care products, making it a versatile option for regular cleansing. The glycotechnology component aims to minimize inflammatory mediator release, contributing to a calmer cleansing experience without implying a cure.
Designed for dogs and cats of various ages, especially those with sensitive ears or ongoing ear concerns. The gentle formula supports routine cleansing as part of a vet-approved care plan and may be used regularly without harsh irritation.
Virbac Epi-Otic Advanced Ear Cleanser offers a thoughtful approach to routine ear care for pets, focusing on comfort, cleanliness, and compatibility with other products. It is not a substitute for veterinary guidance on persistent ear issues, but it can be a practical part of a regular cleaning routine.
Q: What are the key benefits of Virbac Epi-Otic Advanced Ear Cleanser?
A: Non-irritating formula with neutral pH; cleans debris and wax and dries the ear canal; suitable for sensitive ears.
Q: How should I use Virbac Epi-Otic Advanced Ear Cleanser on my dog or cat?
A: Apply during routine cleansing; rinse away debris and moisture; avoid interference with other ear treatments due to neutral pH.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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