Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Virbac Epi-Otic Advanced Ear Cleanser is designed for dogs and cats of all sizes, delivering a gentle yet effective routine cleansing solution. Packaged in a 4 oz bottle, this antiseptic-style cleanser is meant for ears that are sensitive or irritated, and it fits easily into regular care routines without requiring a special setup.
With a neutral pH and a patented anti-odor technology, the formula aims to leave ears feeling fresh and comfortable after use. The cleanser is non-irritating and is well tolerated by sensitive skin, making it a practical option for daily or weekly cleansing as part of a broader ear care plan. It is safe to use with other ear preparations, helping caregivers coordinate multiple products as needed.
The solution cleans the ear canal by lifting and flushing away debris and excess wax. The focus on gentle cleansing helps maintain the ear’s natural balance while supporting routine care in both dogs and cats.
This ear cleanser offers a calm, straightforward approach to routine ear care. By focusing on cleansing, odor control, and skin compatibility, it provides options for pet owners who want to support comfortable ears without complicated routines. While results vary by animal and condition, many users find a regular cleansing schedule beneficial as part of ongoing ear care.
Q: What is Virbac Epi-Otic Advanced Ear Cleanser used for?
A: A gentle, non-irritating cleanser designed to remove debris and excess wax for routine ear care in dogs and cats.
Q: Is it safe to use with other ear treatments?
A: Yes, it is non-irritating and can be used alongside other ear preparations when used as directed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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