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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The VISCOO 32 Panels Small Animal Playpen is built for versatility and lasting value. Constructed from durable coated steel, it provides a sturdy enclosure that stands up to daily use. The grid spacing of about 0.5 inches helps keep tiny paws safe while leaving room for curious exploration and nimble movement.
An internal door makes pet entry and routine management straightforward, while a distinctive transparent panel design on top offers unobstructed observation of your pet’s activities. With an assembled footprint of 47.5" x 23.7" x 31.5", you get ample space for play without overwhelming your living area.
Eight transparent top panels can be added to cap the enclosure, helping prevent jumping escapes for rabbits, puppies, and other energetic small animals. The clear tops provide a wide, uninterrupted view of your pet from multiple angles, which is especially useful for monitoring during busy play sessions.
For hands-on supervision, the design supports easy access without sacrificing safety, so you can feed, interact, or rotate toys with minimal fuss.
This VISCOO playpen is crafted with the needs of small pets in mind, spanning a wide range of species from ferrets and hedgehogs to kittens or young dogs. Its open configuration allows you to observe behavior from multiple angles and adjust the setup as your pet grows or changes activity preferences.
In short, the enclosure blends safety, visibility, and convenience, offering a flexible, reusable space that adapts to indoor living rooms, sunlit patios, or hallway corners where a well-contained play area can make everyday moments more enjoyable for both pets and their guardians.
Q: What pets is the VISCOO 32 Panels Playpen suitable for?
A: Ideal for small mammals and pets like guinea pigs, rabbits, puppies, and kittens; designed for safe containment and easy observation.
Q: Is the assembly easy and the surface easy to clean?
A: Yes. The setup uses ABS connectors and nylon ties for stability, and the waterproof mat wipes clean quickly after use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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