Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The VISCOO Cat Cage offers a spacious, modular space designed for 1-3 cats and their small-pet friends. Measuring 24 x 24 x 48 inches, this indoor-outdoor enclosure gives your cats room to sniff, explore, and relax in a safe, ventilated area. Crafted from rust-resistant steel wire, the enclosure pairs durability with easy maintenance, and a hammock is included to provide an inviting retreat. You can tailor the setup with other cat supplies to create a cozy, pet-friendly room that fits your home and daily rhythms.
Four levels offer vertical play, rest, and observation opportunities. The platforms connect with ramps that invite climbing and exploration, helping satisfy natural curiosity while keeping pets safely contained within a defined space.
The playpen features four doors that can be positioned at different locations, making feeding, cleaning, and quick interactions smoother—especially in homes with multiple cats or busy schedules.
Platforms paired with ramps encourage safe climbing while the overall design keeps pets contained in a defined space. An anti-tipping design and wall mounting options add stability, and the included hammock offers a ready-to-use cozy spot for naps or sunbeam moments.
With DIY assembly, you can tailor the size and layout to fit your living area and your cats needs. The hammock adds immediate comfort, while the option to add more accessories lets you evolve the enclosure as your pets grow or your space changes.
Note that supervised play and enrichment are encouraged; individual cat outcomes may vary based on personality and routine.
Q: Is the VISCOO Cat Cage suitable for indoor and outdoor use?
A: Yes. The 24x24x48-inch enclosure is designed for indoor or outdoor setups, with rust-resistant steel and secure doors for safe play.
Q: What maintenance is recommended for the VISCOO Cat Cage?
A: Regular checks on locks and connectors; occasional cleaning to keep the steel frame rust-free.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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