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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the VitalCozy 2 Pack Self-Warming Cat Mat, a cozy partner for both feral and indoor cats. Designed to reflect your pet’s body heat, these pads offer warmth without any electrical plugs, making them a safer, versatile sleep surface for naps anywhere inside or outside the home. Each pad is about 14 by 21 inches with a slim 1.6-inch profile, fitting neatly on furniture, inside a crate, or atop a pet bed.
This set emphasizes warmth, softness, and ease of use in daily life. The self-heating technology works by capturing your pet’s natural warmth and returning it, so your cat can settle into a comfortable resting spot without fuss. The soft, fluffy fabric is gentle on noses and paws, creating a calm, inviting surface that many pets instinctively seek out during rest.
Each pad measures roughly 14 x 21 inches with a 1.6-inch thickness, designed to slip into crates or sit on furniture. It is machine washable in cold water and dryer-friendly, helping you maintain a breathable, clean resting surface for your pet over time. The design supports daily use, staying in shape after multiple washes with no heavy shedding or shedding concerns.
You’ll receive two self-warming pads, giving you flexibility to place one in a crate and one in a favorite lounging spot, or to rotate for quicker turnaround between uses.
Note: While many cats respond positively to warm, snug surfaces, individual results vary. This product is designed to provide warmth and comfort, not to guarantee specific outcomes.
Q: What surfaces can I use the VitalCozy self-warming cat mat on?
A: You can use it on sofas, floors, cat beds, crates, perches, carriers, or outdoor shelter.
Q: Is the mat machine washable?
A: Yes, it is machine washable in cold water and dryer-safe; it stays in shape after washing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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