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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the VIVAGLORY Dog Food Mat Flexmat, a flexible, food-grade silicone placemat designed to simplify mealtime for dogs and cats. The surface is naturally waterproof and slip-resistant, providing stability under bowls and protecting floors from spills, drips, and splashy paw dips. The raised edge creates a shallow trap that helps contain crumbs and liquid before they spread, making cleanup faster and floors less prone to staining. The Khaki version is available in S (small) to accommodate 1-2 bowls, and it also comes in a Large size for 1-2 medium or large bowls, giving you options to suit different feeders or multi-pet households.
The mat features a seamless design and smooth surface that wipe clean with a damp cloth and dry quickly. It can be rinsed under running water or placed in the dishwasher for thorough cleaning. For sterilization, the mat can be boiled—just avoid direct heat on the mat itself while heating. The product is marketed with a long-term service promise, suggesting ongoing support and availability.
Think busy mornings with multiple bowls, or weekend travel where a familiar feeding setup helps pets feel comfortable away from home. The Flexmat's soft, flexible material makes it comfortable for packing into bags or crates, while its lightweight build reduces bulk on busy feeding days.
Note: While the Flexmat can support tidier mealtimes and easier cleanup, experiences may vary by bowl size and feeding routine. It is designed to complement good cleaning habits rather than replace them.
Q: What sizes does the VIVAGLORY Dog Food Mat come in?
A: Small for 1-2 bowls; Large fits 1-2 medium or large bowls.
Q: Is the mat easy to clean and safe for sterilization?
A: Yes—it's easy to clean, dishwasher-safe, and can be sterilized with boiling water (avoid direct heat).
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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