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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Vivifying Snuffle Mat for Dogs is a versatile, interactive sniff mat designed to channel your pet’s natural foraging instincts. At a generous 17 x 17 inches, it invites slow, rewarding exploration that can fit into many daily routines. While it's suitable for dogs, cats, and rabbits, it isn’t chewproof, so supervision is advised for pets inclined to bite or tear. This enrichment tool is designed to engage the senses and provide a satisfying challenge without taking up much space.
Use this snuffle mat with supervision and keep small components out of reach (avoid letting your dog chew on plastic buttons). Wash before first use to help the shape; both hand wash and machine wash are supported for convenient cleaning. Remember: this product is an enrichment toy, not a replacement for supervision or a chew toy.
Ideal for households with multiple pets or limited space, the mat offers a flexible enrichment option. You can place it on the floor for everyday use or secure it on a chair leg for a contained, interactive experience during busy moments. Consider short, positive sessions to introduce the idea and gradually extend playtime as your pet becomes accustomed to the puzzle.
Q: Is this snuffle mat suitable for all dog sizes?
A: The mat measures 17x17 inches and suits many dogs, cats, and rabbits; supervision advised for chewers.
Q: How should I care for and use the mat safely?
A: Wash before first use; machine or hand wash; supervise your dog and avoid chewables.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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