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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The VIVOSUN Reptile Heating Pad 6x8 Inch with Thermostat is a compact, dependable heat source designed to live beneath your terrarium. It provides a consistent warmth source for basking zones in habitats housing turtles, lizards, frogs, and other reptiles, helping you create a comfortable microclimate without taking up extra space.
Built to withstand humid terrarium environments, the surface is IP67-rated for water resistance and safe to scrub, helping you maintain cleanliness and functionality over time. The use of UL-certified materials reflects a focus on safety and reliable daily use in active enclosures.
The integrated thermostat can maintain a steady area roughly around 40–108 °F, while the temperature display range spans 32–210 °F for precise tuning. This setup supports adaptable warmth across seasonal changes without guesswork.
Advanced far-infrared heating delivers consistent warmth across the mat’s surface. A reinforced heating membrane with double insulation enhances durability and helps maintain stable heat transfer in active terrarium setups.
Whether you’re establishing a new habitat or refining an existing setup, this mat offers a dependable heat source that can support daily reptile routines when monitored and adjusted as needed.
Q: What comes with the VIVOSUN Reptile Heating Pad kit?
A: A 6x8 inch heating pad with integrated thermostat, mounting options, and a North American plug.
Q: Is the surface waterproof and easy to clean?
A: Yes. The IP67-rated surface is wipe-clean and suitable for humid terrarium environments.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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