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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Waaiio's Interactive Cat Toy, a multi-sensory play companion designed for curious indoor cats. The toy combines a fast-rolling ball with a centipede-like tail and birds chirping to create a dynamic hunting scenario that can entertain and exercise your cat without constant supervision. This isn't a promise of results, but a versatile option for engaged play that fits into everyday routines.
The centipede tail trails behind the moving ball, producing lifelike swerves that mimic prey skitters. The bird chirps add an audio cue that appeals to a cat's natural curiosity, inviting a chase that can stretch into lively sessions.
Equipped with a capable motor, the ball glides across tile, wood, and various carpet textures. Whether your cat prefers bold, high-energy bursts or patient stalking, this toy is designed to adapt to different spaces and playstyles.
Three modes adjust the pace and interaction level. Fast mode (blue) for energetic cats, Slow mode (purple) for shy or reserved cats, and Interactive mode (yellow) that starts when your cat touches the toy. A long press toggles power.
After five minutes of continuous play, the toy enters a standby state to conserve battery life. It waking up on its own each hour keeps curiosity alive, while occasional paw taps restart a fresh round of playtime.
The Waaiio toy runs on a rechargeable battery and ships with a USB charging cable. This avoids repeated battery purchases, and when cleaning, a damp cloth can remove dirt or fur from the surface. Remember, do not submerge the ball in water.
Here’s how to get started and keep it in good shape:
This toy is not waterproof; avoid cleaning with excess water. If you encounter a defect or have questions, contact Waaiio for assistance and product guidance to keep play safe and enjoyable.
Q: Is Waaiio Interactive Cat Toy suitable for kittens?
A: Yes, it offers modes for timid or energetic cats; supervise initial play and keep it dry.
Q: How does the auto play feature work?
A: The ball runs, then pauses after 5 minutes; it wakes hourly, and cat touch restarts a new round.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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