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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The WEOK heartbeat replacement module is designed to slip into compatible WEOK plush toys, turning them into a comforting companion for pets. By simulating a gentle heartbeat, this module aims to provide a sense of companionship when a pet is alone or adjusting to a new home. While individual results vary, many pet guardians notice a calmer mood and easier wind-down at bedtime when familiar pacing and rhythm are present in the environment.
Key benefits center on a realistic heartbeat experience that can support a pet during transitions, such as moving to a new house or meeting new surroundings. The design emphasizes safety and reliability, making it a practical addition to your existing WEOK plush lineup. Note that the module requires 3 AAA batteries, which are not included, and the device is designed to be easy to operate for everyday use.
How the heartbeat module works is straightforward. To start, insert three AAA batteries into the module and press the switch to activate. The heartbeat sound and feel begin, creating a steady, reassuring rhythm. To stop, press and hold the switch again. This simple on/off control makes it easy to tailor the experience to your pet’s needs and bedtime routine.
Compatibility with WEOK plush toys makes this replacement component a convenient option for pet parents who already enjoy the brand’s comforting aesthetic. While it is designed to be safe and reliable, always supervise your pet with any new toy or device, and use as part of a broader approach to comfort and well-being.
Q: What is the WEOK Heartbeat Replacement Soother for?
A: It's a replaceable heartbeat module for WEOK plush toys designed to comfort puppies and cats, potentially easing separation anxiety and supporting calmer sleep.
Q: How do I use and power the heartbeat module?
A: The module runs on 3 AAA batteries (not included). Turn on by holding the switch, and turn off the same way.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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