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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for small pets and the people who care for them, this compact backpack combines practical transport with comforting design. A large clear bubble window gives your pet a broad view of the world while you monitor mood without removing them from the carrier. The window is polarized to soften direct sunlight and glare, helping reduce eye strain during sunny strolls.
Thoughtful design details matter when you’re on the move. A side access window opens for quick in-and-out while keeping the interior secure. When indoors or during a break, leaving the side window open creates a cozy temporary bed or safe play area for gentle exploration.
Inside, the interior can accommodate two small pets, such as two guinea pigs, a rat, a bearded dragon, a small bunny, a sugar glider, or tiny birds. The carrier is built from pet-safe materials and features a breathable design with five vents around the bubble, plus anti-scratch mesh on the side window and pocket for storing treats or a leash.
Carrying options are flexible: wear it over your shoulders for hands-free transport, use the front chest strap for a secure fit, or grab the top handle for quick hand-carry. A leash-friendly setup and careful venting help maintain airflow and comfort for your pet, whether you’re cruising through a park or heading to a vet appointment.
This carrier is a versatile gift for kids or adults who enjoy outdoor adventures with small companions. It’s well-suited for daily trips to the park, family visits, or rides to the veterinarian. While designed for comfort and safety, always supervise your pet and check fit before setting off.
Q: Is this carrier suitable for air travel?
A: Designed for short trips and daily outings; check airline rules before flying with any pet carrier.
Q: What pets can fit in this carrier?
A: Two guinea pigs comfortably; the interior also fits rats, bearded dragons, small bunnies, sugar gliders, and tiny birds.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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