Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
For many cat owners, the quality of drinking water matters as much as the water itself. WEZEBEL offers a 12-pack of triple-action filters designed to fit Catit Fountain models, including the Flower and stainless steel variants. These filters aim to streamline maintenance while supporting your cat's hydration routine with multi-layer filtration that helps maintain water that looks and tastes cleaner to the human eye and, potentially, to your cat as well. While not a medical claim, cleaner looking water may encourage consistent drinking and reduce the frequency of refills in a busy household.
These filters are designed to fit both plastic and stainless steel Catit fountains and work with common Catit fittings. The soaking step before installation is quick, and the 2-4 week cadence helps you plan maintenance around your schedule. While results can vary by faucet usage and water source, the triple-action setup is intended to enhance the filtration experience without requiring extra tools or complicated steps.
Label a reminder for your replacement schedule to stay consistent. Before insertion, rinse and soak the new filter in clean water for a few minutes, then insert per the fountain model instructions. Observe your cat's drinking habits after switching to fresh filters to gauge any changes in hydration patterns.
Q: Are these filters compatible with Catit Flower Fountain models?
A: Yes, the WEZEBEL 12-pack filters fit Catit Flower Fountain and stainless steel variants.
Q: How often should I replace the filters?
A: Replace every 2-4 weeks, soaking 3-5 minutes before installing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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