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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a compact, well-built hideout crafted from premium wood plywood. Its warm wood tone and sturdy construction create a natural-feeling space that can become a favorite nook for your guinea pig, hamster, chinchilla, or rabbit.
The design centers on air and choice. Windows on each side invite gentle light and airflow, while two side-panel caves offer instant privacy for naps or quiet observation. This combination supports daily exploration and safe retreat without needing to leave a shared cage.
Product dimensions are thoughtfully sized at 11.8 x 10.8 x 6.7 inches (L x W x H), with a doorway of 3.7 x 5.1 inches and window openings of 3.1 inches. These proportions help accommodate a range of small animals, including guinea pigs, hamsters, chinchillas, gerbils, and even rabbits in some setups. The item also serves as a thoughtful gift for families who care for small pets.
Materials and build quality matter. Upgraded construction uses premium wood plywood that is non-toxic and durable. The panels are designed to fit securely, and the footprint is compact enough to fit into most room corners without crowding the space.
Practical, portable design makes daily life easier. The hideout is built from five panels that snap together, and it can be disassembled and stored flat when not in use. For families on the go, convenient side handles facilitate transport between rooms or to a friend's home to share the joy of pet care.
Beyond function, this wooden hideout adds a charming touch to home decor. Its natural wood look complements many interiors, and the simple silhouette can blend with other small-animal accessories. While not a promise of results, many pet owners report pets readily exploring and curling up inside after a play session or a nap.
Q: What small animals is this hideout suitable for?
A: Designed for a range of small pets like guinea pigs, hamsters, chinchillas, gerbils, rabbits, and similar companions; offers safe hideaways and breathable space.
Q: Is the hideout easy to assemble and store?
A: It assembles in minutes using five panels, and can be disassembled flat for compact storage or travel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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