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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Win Change presents a large, fiber-rich solution for cat hobbyists and DIYers: the Natural Sisal Rope Cat Scratcher. Measuring 100 feet in length and 1/4 inch thick, this rope provides ample material for crafting scratching posts, climbing lines, or refreshing worn furniture. The twine-wrapped design blends durability with a lightweight feel, giving you a versatile toolkit for everyday feline fun.
This product combines natural hemp and sisal to create an eco-friendly, non-toxic toy option. The rope’s twine-wrapped construction is built to endure enthusiastic scratching and play, while staying gentle on paws and noses. A key feature is how the material holds up under repeated use, making it suitable for busy households with multiple cats or growing kittens.
Included with the rope are Silvervine Sticks Cat Toy, a natural stimulant similar to catnip that many cats find appealing. In addition, the rope itself is catnip-infused for added appeal during interactive sessions. These extras provide extra opportunities for sensory enrichment without added synthetic fragrances.
The twine-wrapped rope is designed for flexibility: it can become a scratching post, a climbing rope, or a chewable component for indoor cats and kittens. It’s simple to attach to cat trees or furniture, or used as a standalone toy—ideal for apartment spaces or DIY projects.
For pet parents seeking sustainable, practical options, this rope blends natural fibers with real-world usability. It invites exploration, touch, and play, while keeping a focus on safety and environmental responsibility. The possibilities are designed to fit your cat’s preferences and your space, presented as encouraging options rather than promises.
We emphasize materials you can feel good about and practical extras that boost playtime variety. This product supports DIY creativity and enrichment for cats and kittens, with clear use cases and tangible features—the kind of setup you can customize to fit your living area and your pet’s personality.
Q: What is the length and thickness of the Win Change Natural Sisal Rope?
A: Rope length is 100 feet and thickness is 1/4 inch.
Q: What bonus items are included with the rope?
A: Includes free Silvervine Sticks Cat Toy for extra play stimulation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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