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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Wittop Washable Plush Orthopedic Outdoor Crate Mat is designed to give dogs a soft, secure resting space inside crates, kennels, or at home. Crafted for everyday use, this mat blends gentle cushioning with practical features that pet parents value—without overpromising results. Its gray tone offers a versatile look that stays cozy after countless washes.
Made with a plush, soft surface, the bed aims to create a soothing spot your dog can curl up on after active days. The cushiony feel is intended to help your pet settle into restful slumber, especially during crate time or travel. While not a medical device, the fabric and padding are chosen to support a comfortable lounging experience for dogs of varying temperaments and energy levels.
Designed to fit snugly in most crates and kennels, the mat helps establish a stable sleeping zone. The non-slip bottom is intended to reduce shifting on crate floors, so your dog can relax without chasing a moving surface each time they shift positions.
The mat offers a dual-sided design for seasonal changes. One side emphasizes warmth for cooler months, while the opposite side stays cooler when temperatures rise. This versatility makes it a convenient choice for homes that experience varied weather or for frequent travel.
Constructed with high-quality, machine-washable materials, the bed is built to withstand daily use while remaining soft to the touch. Regular cleaning helps maintain its plush feel and appearance, making upkeep simple for busy households.
Available in Large, Medium, and Small configurations, the pad is roomy enough for dogs to stretch out in crates, kennels, or at home. The generous 24 x 18 inch footprint accommodates a range of breeds and life stages.
Note: This product centers on comfort, ease of maintenance, and practical design. Always use as directed and monitor your pet’s interaction with any sleeping surface.
Q: What sizes does the Wittop washable dog bed come in?
A: Available in Large, Medium, and Small; designed to fit a range of crate and dog sizes.
Q: How does the bed stay in place and is it easy to clean?
A: It has a non-slip bottom and is machine-washable for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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