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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Woochpet 35" Cat Scratching Post is a tall, inviting cat tree designed for indoor living. Its generous height lets cats stretch fully as they scratch, helping to protect furniture like sofas and curtains from daily wear. Crafted with a natural sisal surface, a plush base for stability, and a suite of interactive features, this post invites curious cats to spend energy on engaging play rather than off-limits surfaces.
Built to accommodate both kittens and adult cats, the design supports healthy scratching behavior, energy release, and focused play. The combination of tactile textures, motion toys, and a realistic mouse-hole element creates an interactive experience that many cats find irresistible, making it easier to redirect scratching to a purpose-built surface.
In real-life use, you might see a curious kitten tracing the edge of the posts, pouncing on the wooden balls, or investigating the hole as if it were a tiny den. An adult cat may use the tall structure for a long stretch and a controlled scratch, then pause to bat the hanging ball or chase the mouse toy along the base. The combination of material choices—sisal for durability and plush for comfort—creates a tactile experience that feels substantial yet approachable in a living room or bedroom setting.
Overall, the Woochpet 35" Cat Scratching Post is a versatile option that supports indoor play and natural feline behaviors without making guarantees about outcomes. It serves as a practical option for households seeking a dedicated activity zone that can adapt to different cats and moods, providing possibilities for calmer evenings and more engaging play sessions.
Q: Is this scratching post suitable for large cats?
A: Yes. It has a wider, thicker base and durable sisal for lasting use.
Q: What interactive features does it include?
A: It includes a mouse hole, bouncing mouse toy, two wooden track balls, and a swinging string ball.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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