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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The WOOF LickMat blends a slow-feeder with an interactive puzzle, crafted from BPA-free silicone in a fresh green finish. Its built-in bowl lets you mix Woof LickMix or spread your dog’s favorite treat directly onto the mat, turning snack time into a calm, engaging moment rather than a simple snack break.
Designed for everyday life, this 2-in-1 tool provides a gentle challenge that can help your dog stay focused during busy moments. You can pair the LickMat with popular LickMix varieties like Bacon & Cheese or Calming LickMix, which contain ingredients such as tryptophan to support a relaxed mood. While these ingredients are part of the product ecosystem, outcomes can vary by dog, and there are no guarantees with any supplement or enrichment product.
Whether your pup is on the move during bath time, at mealtime, or when the doorbell rings, the LickMat offers a soothing, distracting activity that encourages licking rather than other behaviors. The experience is meant to be engaging and enjoyable, with a focus on enrichment and nourishment rather than pressure to perform.
To use, simply mix Woof LickMix with a little water, stir to a jello-like consistency, and spread it across the mat. Peanut butter and other spreadable dog treats work well, turning a routine moment into a small, flavorful adventure. When you’re done, a quick rinse or wipe keeps cleanup light, so you can move on to the next activity with less downtime.
In short, the WOOF LickMat is a practical tool for pet parents seeking enrichment, calm focus, and a tidier mealtime or bath-time routine. It’s one piece of a broader approach to daily pet care that prioritizes safe materials, thoughtful design, and practical usability for real life.
Q: What is the WOOF LickMat designed for?
A: A BPA-free silicone mat that combines slow feeding with interactive enrichment for dogs.
Q: How should I use the LickMat with LickMix?
A: Mix LickMix with water or spread treats on the mat for a tasty, engaging distraction.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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