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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, the Wortade Interactive Cat Toys deliver a captivating, motion-filled play experience that can transform calm rooms into lively playgrounds. The toy is crafted to wiggle and dance when your cat engages, creating a visual chase that satisfies natural instincts while you’re away or busy with tasks.
With a single press, the toy activates for a 15-minute play session. It then pauses for 5 minutes before resuming, giving your cat a balanced rhythm of activity and rest. When the action restarts, the mice hang at a lower position to invite new rounds of curiosity.
The toy features two adjustable ropes and three colorful feather mice made from abrasion-resistant materials. Even if the rope is nipped or tugged, you can reattach it for continued fun. The longest rope extends up to 78 inches (2 meters) for versatile placements.
Equipped with a built-in 500 mAh rechargeable battery, the toy charges fully in about 2 hours and operates quietly. This makes it suitable for timid or noise-sensitive cats, offering days of intermittent play between charges.
The toy is designed to clip or hang in multiple locations—doors, arches, cat furniture, coffee tables, or desks—thanks to an upgraded spring and non-slip pad that keep it steady during lively play. It also makes a thoughtful gift for pet owners seeking enrichment options.
If you’re using the toy for the first time, ensure it’s charged for up to 2 hours. If movement isn’t detected right away, contact support for assistance. Allow your cat time to acclimate and consider using the accessory feathers to invite interaction.
Note: The device automatically pauses after 15 minutes of play, then resumes, and finally turns off after another 15 minutes. Should any issue arise, our friendly support team is ready to help.
Q: How does the Wortade Interactive Cat Toy work for indoor cats?
A: Press the activation button to start a 15-minute play cycle, then a 5-minute pause before it resumes.
Q: Where can I set up the Wortade Cat Toy for best results?
A: Hang it from a door frame, arch, or furniture using the adjustable ropes for flexible indoor enrichment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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