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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The WOWBALA crocodile plush dog toy is a bold, oversized playmate designed for dogs who love interactive fun. At 24-inch in length, with a retractable body that can extend up to 31 inches, this toy invites a range of activities from gentle tugging to close-chase play across the living room. The generous proportions make it easy for dogs of different sizes to grip, pull, and explore the soft plush exterior while the inside squeaker stirs curiosity with every nudge.
Morning routines can begin with a cooperative game of tug that stretches across the room as your dog settles into the soft plush. On muddy weekend trails, the 24-inch length keeps action comfortable for you and your pup, while the retractable feature helps you adjust the distance during a quick game of fetch inside the house. When the weather keeps you indoors, the squeak and plush texture invite a calm cuddle between rounds of lively play. For households with multiple dogs, the large size makes it easy to share in friendly challenges, supporting social play and exercise. In smaller spaces, you can shorten the toy for a controlled, engaging session with a single dog.
In adoption scenarios or new routines, the bright croc shape and soft feel can become a comforting, familiar playmate that invites exploration without pressure. This toy is designed to fit into a variety of play styles, from high-energy tug sessions to relaxed, sniff-friendly moments. Remember, the toy is best used under supervision and as part of a broader, positive play routine.
With its playful croc shape, soft texture, and stretchable length, the WOWBALA crocodile toy offers a flexible, family-friendly option for dog lovers who want to encourage active, social play without promising exact results. Your dog may enjoy the thrill of discovery as the squeaker activates, savor the plush feel during calm moments, and appreciate the option to stretch out a game when needed. Try it as a new feature in your dog’s playtime routine and observe how your pet responds to the engaging design.
Warm tips: While this toy emphasizes durability and plush comfort, it may not be the best choice for dogs that chew with extreme aggressiveness. Supervision is advised during initial sessions and after any signs of wear.
Q: Is this toy suitable for aggressive chewers?
A: It's built for durability but may not suit dogs with extreme chewing; supervise play.
Q: Can the toy be machine-washed?
A: Yes, it’s machine washable; use a gentle cycle and air-dry afterward.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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