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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Xeuch's Interactive Dog Toy Ball, a compact, motion-activated play companion designed for small and medium dogs. This LED light-up ball pairs movement, sound, and a tethered rope to create engaging, multi-sensory play sessions that can keep your pup entertained for hours. Shaped for easy handling and built with safety in mind, it blends technology with real-world play to suit active households.
Switch between Relax, Training, and Crazy modes across three speeds. The ball’s movement imitates natural prey, offering a gentle roll or lively spins to spark your dog’s chase instinct. Realistic chirps or your own recorded voice (for example, “Fetch!”) add another layer of interactivity, turning play into a responsive bonding experience.
With seven LED lighting modes, the ball can glow softly, flash, or shimmer through a spectrum of effects. A touch-activated start provides five minutes of play, followed by a five-minute standby. This setup can help create a predictable rhythm for busy living spaces where quiet play is preferred.
Powered by a high-torque motor, the toy runs smoothly on carpets, sofas, and hardwood floors. New users can begin at a lower speed to help their dog acclimate and discover the joy of the chase without overwhelming them.
The ball features a removable silicone shell that is bite-safe and dishwasher-safe, helping protect gums while simplifying cleanup. It’s a strong pick for teething puppies and energetic dogs, though it’s not intended for aggressive chewers.
A built-in Type-C fast charger delivers about four hours of play time on a full charge, with a smart low-power alert to protect the battery. Xeuch backs every product with a two-year warranty, helping you shop with confidence.
Designed as a boredom-reliever, training aid, and interactive toy rolled into one, the Xeuch ball adapts to your dog’s energy level and your home’s quiet moments. Always supervise initial play and tailor mode and speed to your dog’s temperament and pace.
Q: How do I use the Xeuch Interactive Dog Toy?
A: Switch between Relax, Training, and Crazy modes; motion-activated LED ball engages your dog with sounds and chase play.
Q: Is the Xeuch toy safe for my dog?
A: Chew-safe silicone shell and removable cover aid cleaning; not for aggressive chewers; includes a 2-year warranty.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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