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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The XINGZUAN Interactive Dog Ball is a smart, self-moving toy designed to keep medium- and large-dog adventures lively. Built with silent foam construction and a splash-friendly IP54 rating, it’s ready for indoor and outdoor play without heavy noise or fuss.
Inside, the ball autonomously rolls, bounces, and spins with unpredictable, squirrel-like movements. This dynamic action helps channel energy and invites your dog to chase, pounce, and problem-solve in a single toy.
Choose from Crazy Mode for nonstop energy release, Normal Mode for a mix of motion and stillness, or Gentle Mode for calm rolling. Each mode provides a distinct play rhythm that can be matched to your dog’s mood and environment.
Made from tough E-TPU, the ball is lightweight, highly elastic, and built to withstand enthusiastic bites. The material is non-toxic and designed to protect teeth, letting dogs explore with confidence.
Smart obstacle avoidance helps reduce setup and monitoring. With seven days of standby power and fast charging, the toy stays ready for the next play session when you are.
At 3.14 inches in diameter, this ball targets medium to large dogs. For safety, owners should supervise initial play and teach dogs how to interact with the ball to maximize fun and minimize frustration. The ball’s waterproof rating makes it suitable for a variety of spaces and weather conditions, expanding where you can play.
Designed to stimulate both body and mind, this ball offers multiple play rhythms, a durable, non-toxic build, and a level of splash protection that makes it versatile across spaces. It’s a thoughtful option for dogs who crave interaction without constant supervision.
Q: What makes the XINGZUAN Interactive Dog Ball different from other dog toys?
A: The ball auto-moves with unpredictable patterns, offers three modes, uses durable E-TPU with silent foam, and includes obstacle avoidance and IP54 splash resistance.
Q: Is this toy suitable for medium to large dogs and indoor use?
A: Designed for medium to large dogs with a 3.14-inch diameter; supervision recommended; suitable for indoor and outdoor play depending on space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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