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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your small birds a dedicated space to rest, observe, and explore. The perch combines a rugged metal frame with natural eucalyptus wood, delivering a warm, organic feel that complements any coop. Its size — 15.7 inches long by 17.7 inches wide and 13.2 inches high — fits comfortably inside many enclosures while leaving room for movement.
Designed for everyday use, this perch balances durability with comfort. The metal frame offers a stable base, while the eucalyptus poles provide a surface that feels natural to birds. The pecking-resistant wood helps maintain a smooth surface even with regular use, supporting consistent perching and gentle exploration over time.
This perch isn’t limited to chicks. It can serve as a reliable internal perch inside a baby coop, yet its flexible design also adapts to other birds such as cockatiels, lovebirds, and parrots. It can also be used inside compatible reptile cages where a stable, elevated platform enhances enrichment and climbing opportunities.
We’re here to help. If you have questions or need guidance on placement or usage, XINYI customer service aims to respond quickly and provide friendly, practical support to help you get the most from this perch.
Q: What animals is the XINYI Baby Chick Perch Toy suitable for?
A: It's designed for baby chickens and a range of birds, including parrots, cockatiels, lovebirds, and can also fit reptile cages.
Q: What comes in the kit and how easy is installation?
A: The kit includes five wooden poles, four galvanized pipes, and screws; assembly is straightforward, with ground-fixed setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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