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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, this compact kit blends motion, unpredictability, and multiple play formats to keep curious felines entertained for longer. The fluttering butterfly, ambush feather, and dual track balls create varied stimuli that invite chasing, pawing, and stalking—nurturing natural instincts in a safe, controlled environment.
The toy runs in short bursts (about 10 minutes) before entering standby mode. A gentle touch can re-activate it within a 5-hour window, providing flexible play opportunities for busy households. If left idle for more than five hours, it automatically powers down to save energy.
The combination of two moving play components and three game concepts offers varied entertainment in one device. Expect fluttering bursts, surprising changes in direction, and paw-friendly ball tracking that encourages movement and focus.
Crafted with an ABS shell that’s smooth and sturdy, the toy minimizes noise and sharp edges. It ships with three feather refills so you can extend play without frequently replacing parts. A quiet motor keeps timid cats from being startled while distant play remains accessible via a remote control.
The built-in USB rechargeable battery means fewer battery changes and longer play sessions. A remote control enables easy setting adjustments from a distance, making passive playtime more enjoyable for both you and your cat.
Compact and space-saving, this 3-in-1 toy fits into small living spaces while offering multiple entertainment options. It’s backed by an 18-month warranty and dependable after-sales support to ensure a smooth experience.
Supervise initial sessions and use on a flat surface. Inspect the feathers and shell regularly, replacing refills as needed and keeping small components away from curious hands or mouths.
Q: Is this toy suitable for all cat breeds and ages?
A: It's designed for indoor cats and many breeds; supervise initial play and adjust to your cat's comfort.
Q: How does the auto-standby and recharge work?
A: Runs about 10 minutes, standby; reactivates with a light touch within 5 hours; USB rechargeable for longer sessions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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