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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Refresh your cat’s favorite scratching surface with the xympo 17-inch Scratching Post Refill 2 Pack. Sized for the 34-inch wall-mounted sisal scratcher (Model PCP01), this refill brings back the texture cats love while keeping your space tidy. Brackets aren’t included, so you can integrate the new center sections with your existing setup and enjoy a renewed scratching zone without a full replacement.
Designed as a practical upgrade, the 2 x 17-inch center sections recreate a continuous, inviting texture that many cats instinctively seek. The result is a clean, uncluttered look that supports your home’s style while catering to your cat’s natural behavior.
Use this refill when the center area of a PCP01 34-inch post shows wear. It keeps the scratching zone appealing, helping to direct claws away from fabrics and other surfaces. If you own a PCP03 setup, double-check compatibility before ordering.
Pet parents report that refreshed center sections can extend playtime on the scratching post, creating a dedicated outlet for natural scratching instincts. The natural fibers provide a textured experience many cats enjoy, potentially reducing furniture scratching and supporting overall playfulness.
Durable natural fibers are built to withstand regular scratching. Periodic inspection ensures the center sections stay aligned with the post for a consistent surface during active sessions. This refill is a practical way to refresh your setup without a full replacement.
Our refill prioritizes durability, clean aesthetics, and easy maintenance. The 2-piece center section design makes replacement straightforward, helping you sustain a tidy, functional space for your cat without compromising on style.
Q: What does the xympo 17-inch Scratching Post Refill 2 Pack include?
A: Two 17-inch center sections for the 34-inch wall-mounted sisal scratcher PCP01; brackets are not included.
Q: What are the main benefits of replacing center sections with this refill?
A: Natural sisal provides a durable, eco-friendly texture that refreshes the scratching surface and helps extend the life of your post.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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