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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The two SUS304 stainless steel bowls pair with YOIHABV's automatic microchip feeder to provide a stable, clean feeding experience. A neoprene seal around the bowls helps lock in moisture and minimize exposure to air, which can help foods stay fresh between meals. The durable surface resists staining and is ready for repeated use, while the sealed edge discourages tiny intruders around the feeding area. The combination creates a calm, low-maintenance mealtime routine: the bowls stay cool to the touch, and the mat helps keep your kitchen or living space tidy as your pet approaches the feeder.
Use with wet or dry foods to suit your pet’s preferences, and consider how the low-profile bowls fit into your feeder’s design for easy loading and quick cleaning. The open layout makes scooping, refilling, and portion monitoring straightforward, even during busy mornings or after a playful afternoon.
The SUS304 bowls are food-grade and suitable for all common pet foods and even water. Their sturdy construction supports regular mealtimes without tipping, and the interior surfaces are smooth for quick wiping down. When not in use, the bowls’ compact profile makes storage simple, while the silicone mat remains flexible for easy cleaning and quick drying.
Placing the bowls into the feeder means you don’t need to handle the entire unit after each feeding. This design helps reduce wear on the feeder and makes routine maintenance simpler, contributing to a longer service life. Removing and washing the bowls is quick, and the mat stays in place to shield the feeding area from daily use and messes.
A silicone mat sits in front of the feeder to catch any spillover or crumbs, keeping the feeding area neat. When meals end, you can quickly lift and clean the mat, preserving a tidy space for the next use. This setup is especially handy for busy households or multi-pet mealtimes where cleanliness supports more relaxed daily routines.
Q: Is this set compatible with YOIHABV microchip feeders and other brands?
A: Yes. The bowls are designed to fit YOIHABV microchip feeders and other two-bowl configurations; verify your feeder’s bowl dimensions.
Q: How easy is cleaning?
A: Bowls are removable; the mat is wipe-clean; both rinse quickly after meals.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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