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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Ysonnw Adjustable 3-Step Cat Litter Box Step is designed to fit a wide range of litter boxes and living spaces. The three-step configuration is removable, so you can tailor the height to your box and your cat’s needs. In Light Grey, the ramp sits unobtrusively beside the litter area, blending with everyday home décor while offering sturdy support for every climb.
Every detail aims to support easy, independent access for cats of all ages. The ramp’s interior features a mesh-style filter layer that captures stray litter as your cat exits, helping to keep floors cleaner and reduce tracking around your home. The mesh lid can be opened to pour captured material back into the litter box, minimizing mess and making maintenance a bit more straightforward.
The construction emphasizes safety and reliability. The bottom is equipped with anti-slip pads to prevent sliding on smooth floors, while the leak-proof plastic construction helps keep surfaces dry. When it’s time to clean, a quick rinse or a wipe-down is all that’s needed to refresh the ramp and have it ready for the next use. The 3-step module is suitable for kittens and elderly cats alike, reducing the effort needed to jump and providing stable, gradual access to and from the litter box.
Key benefits at a glance:
In real-world use, this cat litter step acts as a practical helper around busy households. Place it where your cat already tends to pause before entering the box, and you may notice smoother transitions, less litter scatter, and a tidier space around the litter area. Keep in mind that while many cats adapt quickly to moving between steps and boxes, each cat’s pace and preference can vary. The Ysonnw ramp is a versatile tool that invites independent movement without promising specific outcomes.
Q: Is this step suitable for small kittens and elderly cats?
A: Yes. The height is adjustable and the non-slip base helps stable access for cats of all ages.
Q: Can the filter layer reduce litter tracking around the house?
A: The mesh filter layer captures litter as your cat exits, helping keep floors cleaner.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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