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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The YTSKJ Rabbit Toys 20 Pack brings together natural Timothy hay-based chips that are baked, shaped, and sterilized for clean, convenient chewing and snacking. Each piece is vacuum-packed to lock in freshness and seal out mould, making storage straightforward and hygienic. With a compact 4 inch length, 2.6 inch width, and just 0.2 inch height, these treats and toys are designed for small animals while remaining easy to handle during playtime and feeding.
Created with a hands-on approach, the kit combines chew-friendly textures with garden-fresh flavors. The natural hay base is complemented by herbal flowers, delivering a pleasant aroma and a satisfying bite that can engage your pet for longer sessions. This is not a single-use item but a thoughtful, multi-purpose solution for enrichment and everyday care.
Always supervise your pet during first introductions to ensure pieces are chewed into appropriate sizes. Store in a cool, dry place to maintain freshness, and replace if pieces become small or damaged. This product is designed to complement a balanced diet and should not be the sole source of nutrition.
Q: What animals is the YTSKJ 20 Pack Timothy Hay Chew Toys suitable for?
A: Suitable for rabbits, hamsters, guinea pigs, chinchillas, and other small pets.
Q: How should I store the 20-pack treats?
A: Store the individually vacuum-packed pieces in a cool, dry place to maintain freshness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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